JusticeTrax
JusticeTrax Logo

Laboratory & Evidence Software for the Criminal Justice Professional

 

JusticeTrax

JusticeTrax Building in Mesa, AZ

Since 1995, JusticeTrax has endeavored to produce a suite of products geared specifically toward the law enforcement and forensic community. Over the years, our applications have gained increasing acceptance among city, county, state and federal law enforcement agencies. Our applications are designed by forensic scientists and are the most comprehensive case management tools available today.

 

Our solutions integrate evidence tracking, analytical results, forensic laboratory management, property room management and reporting, to provide a comprehensive view of the overall case. One hundred (100) forensic laboratory systems and property and evidence units around the world use JusticeTrax software daily to produce and deliver accurate analyses and information as quickly as possible. Our solutions, built specifically for the law enforcement community, are constantly enhanced from the input of thousands of criminalists currently using our applications, and our staff, which is made up of computer engineers teamed with forensic experts with years of field experience.

 

With installations ranging from small, single-site laboratories of five (5) users, to extremely large multi-site installations with 500+ users, we have the honor of serving some of the most sophisticated crime laboratories in North America, Australia, and the Middle East.

Laboratory Staff Member using LIMS-plus

Our Commitment to Our Customers

At JusticeTrax, we recognize the heavy responsibilities of our customers and appreciate the crucial role they play in our society. Our mission is to create and expand a sustainable partnership with our customers that supports their goals by delivering products and services that make them more efficient. This is our mission.

 

JusticeTrax employees will respect our customers and acknowledge the significance of the roles they fulfill in protecting our society. This is our obligation.

 

JusticeTrax will become the leading developer of software tools for forensic labs, and a leading provider of information services for law enforcement agencies worldwide. Our employees will be motivated and rewarded by the work we do and our stakeholders will enjoy a healthy return on their investment. This is our vision.

LIMS-plus

Photo of Two Laboratory Workers Entering Evidence Analysis Results into a Computer Application

Today more than ever, forensic scientists are expected to do more with less. They must quickly complete their examinations and render accurate opinions using limited staff and budgets. Additionally, forensic scientists must track evidence, manage workloads, and produce accurate documentation. These are not easy tasks when laboratories receive hundreds if not thousands of requests per year.

 

JusticeTrax LIMS-plus® v5 brings it all together for the Crime Laboratory. Designed by forensic scientists, LIMS-plus v5 is one of the most comprehensive case management tools ever created. LIMS-plus v5 is a versatile software solution that not only leverages the power of the new technology with the many customizable features in the application but also integrates evidence tracking, analytical results and lab management information to provide a clear view of your laboratory and every case in it.

 

LIMS-plus v5 was developed on the Microsoft .NET framework and utilizes Microsoft SQL Server for its database needs. LIMS-plus v5 is a secure and fully ODBC/OLE DB compliant system and is the first version running in a web-delivered environment. The LIMS-plus database and all data reside on a secure server within the laboratory, while users access the application from any PC or laptop computer with appropriate network rights. Maintenance and upgrades are simplified and scalability is easier than ever, which will reduce and protect your initial software investment.

LIMS-plus DNA

LIMS-plus DNA Screenshot

JusticeTrax, Inc., is proud to announce the addition of a new product to our suite of applications designed for the forensic laboratory. JusticeTrax LIMS-plus DNA is a stand-alone DNA application designed to reduce DNA backlogs by automating forensic sample processing for both casework and databanks as well as automating the delivery of DNA profiles to local, state, and national databanks.

 

Benefits of LIMS-plus DNA include:

  • Increased efficiency and productivity through one-time sample entry, spatial plate views of batches, and laboratory-defined forms. Import/export of sample information is also available for LIMS-plus enabled laboratories.

  • Compliance assurance for the FBI Quality Assurance Standards is improved by tracking reagents and amplification kits, as well as all positive and negative controls, throughout the process.

  • Batches are process driven, allowing edits as sample results dictate, meaning the laboratory has process flexibility. New and updated procedures are integrated as they are validated.

  • Real-time information for technical leaders and supervisors who are responsible for accuracy and timeliness of operations.

  • Uses browser-based, modern architecture that requires no locally installed software and is designed to integrate with other applications. All data is stored on a secure server within the laboratory, allowing user access from laptops and tablets.

LIMS-plus Portal

Officer Entering Evidence Information from Patrol Car

JusticeTrax, Inc., has been helping forensic laboratories automate internal laboratory processes with LIMS-plus for nearly two decades. In addition, we have used our years of forensic experience, combined with innovative technologies, to deliver software as a service (SaaS) applications designed to create a more efficient workplace through information sharing.

 

At JusticeTrax, we understand that the laboratory is mostly focused on the time it takes to produce analytical reports, not on entering evidence, answering calls for status updates or mailing/e-mailing reports to detectives, prosecutors and public defenders. Enter LIMS-plus Portal, a new application to address these time-consuming issues. (LIMS-plus Portal is a combination of JusticeTrax's previous iPreLog and iResults applications.)

 

Imagine the time the laboratory could save if the analysts didn't have to manually enter evidence and requests for analysis information. From the crime scene, in a car, or on an office computer, the pre-log portion of LIMS-plus Portal provides the ability for the investigating officer to submit evidence information to the laboratory through a secure internet connection. The submitting officer can enter information on the items collected as well as related offenses, individuals, and even details on requests for analysis to be performed on each item. When arriving at the laboratory, the submitting officer need only provide the printed LIMS-plus Portal receipt generated during the information entry, along with the evidence being submitted, to the receiving clerk. The clerk simply scans the receipt's barcode to receive the evidence and related information from the list of submitted information. From there, the staff members need only verify the information entered and generate an evidence receipt for the submitting agency representative. Deploying LIMS-plus Portal will significantly decrease the time it takes to process the receipt of new evidence.

 

LIMS-plus Portal also provides the ability for requesting agency representatives to log into this secure SaaS application 24 hours a day to verify the statuses for their requests for forensic analysis, which completely eliminates calls to the laboratory for case statuses. When reporting information is available, it is auto-uploaded from LIMS-plus and approved agencies can view it without delay. This alone creates a much more efficient process for the laboratory's administrative staff.

 

LIMS-plus Portal was designed by JusticeTrax to eliminate the duplication of efforts and to maximize employee time. Every moment an analyst or administrative staff member saves because of LIMS-plus Portal is a moment better spent processing evidence and closing cases. In addition, the laboratory can rapidly transmit information and reports to criminal justice partners. This information sharing capability between criminal justice professionals - including responding officers and detectives, prosecutors, public defenders and judges - will extend significant improvements beyond the laboratory. In fact, improvements in case processing will be seen all the way through to the court proceedings.

ChainLinx

Evidence Tape and Evidence Storage Area

Secure and automate evidence and property management for your property room and the agencies you interact with by leveraging the strengths of ChainLinx, one of the most complete property and evidence management solutions available today.

 

ChainLinx is versatile software that integrates item barcoding, item tracking, statistical and administrative reporting and item management with a dynamic user interface to provide you with a clear view of the items of evidence being collected and stored by your agency. ChainLinx combines our years of experience in developing forensic software with the latest in browser-based technology, creating a management tool for the evidence and property room that is both flexible and powerful. ChainLinx is a tool that is designed to work the way your agency works.

 

ChainLinx is developed on the Microsoft .NET framework and utilizes Microsoft SQL Server for its database needs. ChainLinx is a secure and fully ODBC/OLE DB compliant system. Running in a web-delivered environment, the ChainLinx database and all data reside on a secure server within the department, while users access the application from any PC or laptop computer with appropriate network rights. Maintenance and upgrades are simplified and scalability is easier than ever, which will reduce and protect your initial software investment costs.

Employment - Current Openings

All Positions are located in Mesa, AZ at our Headquarters

To Apply, please forward your CV/resume and cover letter to JusticeTrax Jobs and include the position being applied for in the subject line.

Implementation Specialist II


Basic Function

The basic function of the Implementation Specialist II is to perform any implementation-related activities including installation of hardware and software, on-site troubleshooting, document production and other customer support and administrative functions.

Required Skills and Qualifications

Bachelors Degree preferred with concentration in Computer Science or Forensic Science or related field or equivalent experience.
Demonstrate competency in basic Crystal Reporting skills.
Exhibit instructional design knowledge.
Proficient in Microsoft Office applications.
Skilled in troubleshooting and resolving complex technical issues.
Hands-on experience using Microsoft SQL Server and Windows OS.
Willingness to travel.
Ability to personally achieve results, take ownership and accept responsibility.
Ability to plan and budget multiple priorities to achieve a specific result and follow through on commitments.
Keen grasp of time management.
Superb telephone and interpersonal skills.
Communicates in a clear and structured way and possesses good listening and questioning skills.

Desired Skills and Qualifications

Familiarity with ISO 9001:2008 Quality Systems Requirements Standard.
Five years experience in Information Technology and at least two years experience in customer service.
Experience in instructional design and providing instructor led training sessions.

Reporting Relationships

The Implementation Specialist II reports to the Customer Service Manager.

Authorities

The following are principal authorities granted to the Implementation Specialist II:
Exercise the responsibilities and perform the duties of this position. This includes full decision-making authority for all responsibilities and duties.
Spend up to $500 in travel expenses without consultation.

Principal Duties

The following are principal duties of the Implementation Specialist II:

Conduct product training for LIMS-plus, ChainLinx, iResults, iPrelog, LIMS-plus DNA and Chemical Inventory as well as any other JusticeTrax product.
Gather and complete the upgrade assessment needed to identify training needs based on new product features to be implemented at the laboratory.
Assist new and existing clients in redesigning their work processes to streamline operations to reduce backlogs by utilizing features available in the LIMS.
Provide customer training as part of the implementation process.
Conduct training needs assessment to determine the level of education the customer requires.
Train customers' system administrators to maintain the LIMS-plus, iPortal and LIMS-plus DNA applications.
Conduct web-based orientation of JusticeTrax software with customers' System Administrators in preparation for acceptance testing.
Prepare and complete training with new customers and those who have recently received upgrades.
Become familiar with the requirements of the contract with customers and with those customers' business constraints and needs.
Strive continually to complete assigned projects on time and within budgeted hours.
Obtain customer signature at key project milestones verifying completion of that phase.
Analyze and interpret business processes and laboratory workflow to ensure requirements are met for product implementation.
Review and understand RFPs to ensure requirements are met for implementation.
Provide Trainer and DBA with specific information needed to complete data conversions and to fulfill unique training needs.
Install all hardware and software according to contract requirements and established procedures.
Troubleshoot connectivity and functionality to ensure installation is successful.
Record all bugs or enhancement requests identified by customers during the implementation process into the Issue Tracking system.
Develop and implement all reporting requirements established under the contract or purchase agreement.
Send third party hardware or software to customer involved in implementations, performing all required asset tracking.
Contact the appropriate lab personnel to complete the Customer Assessment Worksheet and gain an understanding of the customer's business processes.
Contact the appropriate IT personnel to complete the Customer Assessment Worksheet and gain an understanding of the customer's IT infrastructure.
Print and bind all product documentation required for an implementation.
Run all database scripts on a cut of customer data on client site. Advise DBA of any issues.
Resolve customer issues with implementations that compromise JusticeTrax's ability to fulfill the terms of the contract and secure final sign-off.
Become familiar with the requirements of the contract with customers and with those customers' business constraints and needs.
Track and document customer's receipt of hardware and software according to the established procedure.

Customer Service

Represent JusticeTrax to all outside contacts in a positive professional manner.
Consult with customers regarding their internal processes, alternative best practices and ways to integrate JusticeTrax software into their business.
Remain consistently up to date on new technologies and how to apply them to resolve customer needs.

Publishing

Create, update and maintain training materials including instructor guides, participant guides, job aides and other hand-outs or electronic documentation

User Group Meetings

Work with the Customer Service Manager to prepare and present learning sessions at annual user group meetings.

Sales

Report any leads or suggestions in securing new work to the Business Development Manager.

Administration

Perform any other duties as assigned by a supervisor.
Arrive at work on time and prepared to work and/or complete work assignments while telecommuting according to established policy and the needs of the department.
Work as a team with all JusticeTrax personnel to achieve company goals.

Software Testing

Validate that installation processes perform all requisite tasks and are error-free.
Perform thorough exploratory testing, as required.
Record defects in the issue tracking system.

MEASURES OF PERFORMANCE

The following will be used to evaluate the performance of the Implementation Specialist II:
Acts as a team player and promotes cooperation across departments.
Completes assignments within established deadlines.
Consistently records all customer issues in BridgeTrak according to established procedures.
Consistently completes implementation within the established deadline leaving no open issues originally specified in the contract.
Consistently meets implementation deadlines as indicated by final customer sign-off within established resource budgets.
Provides quality training measured by receiving no negative feedback on course evaluations.

PROMOTION REQUIREMENTS

It is the responsibility of each Implementation Specialist to maintain the documentation that would support their promotion from one level to the next. The information may be verified by directly contacting customers.
To promote from an Implementation Specialist II to an Implementation Specialist III acandidate must:
Demonstrate advanced Crystal Reporting skills by having created at least five final or statistical reports for customers. The reports must have met the customer's expectations and be deployed in a live system. These reports must use advanced reporting techniques including formulas, sub-reports and passed parameters.
Demonstrate intermediate SQL knowledge by:
♦ Completing data maps for at least two data migration projects
♦ Deploying at least two custom solution involving stored procedures or views
Demonstrate basic networking and IT architecture troubleshooting skills by:
♦ Obtaining a Microsoft certification for at least one network or architecture topic
♦ Independently troubleshooting and resolving at least four customer issues related to network or infrastructure
Demonstrate basic project management skills by acting as the designated project manager for at least one new customer implementation.

 

Quality Process Specialist


Basic Function

The basic function of the Quality Process Specialist is to administer and maintain the quality program, including the Quality Management System, in accordance with company, customer and regulatory requirements.

Required Skills and Qualifications

BS or BA in a business or technical field.
Three years of experience in Quality Assurance with a demonstrated pattern of increasing levels of responsibility.
In-depth knowledge of ISO 9000 Quality Management Systems Requirements.
Proficient in Microsoft Office applications.
Understanding and consistent adherence to business ethics.
Ability to personally achieve results, take ownership and accept responsibility.
Ability to plan and budget multiple priorities to achieve a specific result and follow through on commitments.
Keen grasp of time management.
Superb telephone and interpersonal skills.
Communicates in a clear and structured way and possesses good listening and questioning skills
Must understand the concepts, terms and calculations of basic descriptive statistics.
Must know the various classifications of data and collection methods.
Must understand and distinguish between various sampling characteristics and methods.
Must be able to distinguish between characteristics of a measurement system.
Must understand the purpose and appropriate applications of various types of control charts, including their construction and interpretation.
Must understand the principles of hypothesis testing, including the appropriate use of test statistics.
Must be able to define basic design of experiment terminology.

Desired Skills and Qualifications

Experience with software testing, including test planning, design, and implementation for a software product.
Ability to lead small test teams to deliver QA products.
Experience with writing test documentation for software products.
ASQ Quality Process Analyst Certification, Level III or higher.

Reporting Relationships

The Quality Process Specialist reports directly to the President.
The Quality Process Specialist has a support responsibility to all functional managers.

Authorities

The following are principal authorities granted to the Quality Process Specialist:
Exercise the responsibilities and perform the duties of this position. This includes full decision-making authority for all responsibilities and duties.
Add and remove responsibilities and duties from all direct reports in order to accomplish company goals. Permanent addition or removal of responsibilities or duties requires changes to applicable job descriptions.
Approve compensation increases/decreases for each position under direct report within established budgets.
Hire, evaluate, discipline and dismiss direct subordinates according to company policies.
Spend up to $1,000 without consultation or purchase order, within established budgets.
Allocated budgeted resources on a discretionary basis within his/her department.

RESPONSIBILITIES

The principal responsibilities of the Quality Process Specialist are:
Quality Assurance
Promote quality achievement and performance improvement throughout the organization.
Set QA compliance objectives and ensure that targets are achieved.
Assess suppliers' and JusticeTrax's product specifications and customer requirements.
Define quality metrics and procedures in conjunction with department managers.
Set up and maintain controls and documentation.
Identify relevant quality-related training needs.
Collate and analyze performance data and charts against defined parameters.
Ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
Supervise technical staff in carrying out tests and checks.
Write technical and management system reports.
Bring together staff of different disciplines and drive the group to plan, formulate and agree upon comprehensive quality procedures.
Train and/or retrain staff as needed to incorporate established quality methods.
Monitor performance of the Quality Management System through gathering relevant data and producing statistical reports.

PRINCIPAL DUTIES

The following are principal duties of the Quality Process Specialist:
Leadership and Management
Provide insightful and enthusiastic leadership creating a positive attitude and building company morale.
Work as a team with all JusticeTrax personnel to achieve company goals.
Make additions to the management meeting issues lists on a regular basis.
Review issues included in management meeting agendas and prepare responses.
Conduct regular meetings with employees to ensure they are up-to-date on organizational priorities and operational issues.

Human Resource Management

Complete semi-annual performance reviews of all direct subordinates and update their job descriptions as necessary.
Create development plans for direct reports.
Meet regularly with staff to address development needs and to assess progress towards goals.
Mentor employees as necessary to develop skills to complete assigned tasks. Provide on-the-job training and development.
Encourage employees to participate in outside training and development that contributes to their growth and capacity for contribution to JusticeTrax.
Provide employees feedback on performance - both positive and negative.
Coordinate with department managers to share assigned resources when required to meet organizational requirements (i.e., act a gatekeeper to manage direct reports' time).
Oversee work assignments, vacations, sick leave and other absences among direct reports.
Interview, hire, train and evaluate new employees according to established policies and procedures.
Make hiring and firing decisions.
Ensure that personnel are arriving to work on time and prepared to work or adhere to departmental telecommuting policies.
Approve requests for salary adjustments within established budgets.
Approve vacation requests for reporting employees.
Monitor work schedules for reporting employees.
Coordinate employee rewards and recognition.
Perform all duties of subordinates, or assign duties to qualified staff, as needed.

Quality Assurance

Monitor and advise on how the quality management system is performing and publish data and reports regarding company performance against set indicators.
Plan, design, and manage the company corrective action, preventive action, improvement opportunity, internal audit, and management review systems.
Create, update and maintain training materials for the JusticeTrax Quality Management System that are consistent with industry processes and procedures; especially in regard to the current and transitions to subsequent versions of ISO 9001.
Work with the Management Team to ensure the products developed and sold by JusticeTrax meet the changing needs of the criminal justice system and are of a high quality.
Formulate and document best practice business processes and procedures and update them as business factors evolve.
Consistently review departmental processes for effectiveness and make improvements as necessary.
Review Customer Satisfaction Surveys to identify high priority development issues that should be included in the next release.
Assist in determining customer requirements for proposed new software planned for development.
Contribute to the prioritization of issues that should be included in the feature list for a new software product or a new module for an existing product.
Review all documentation for accuracy of spelling, grammar and style.
Review all documentation for accuracy of functions documented.

Customer Service

" Represent JusticeTrax to all outside contacts in a positive professional manner. " " " "
Monitor compliance with the escalation policy to ensure customer issues are resolved in a timely and high quality manner.
Develop and implement proactive programs to solicit customer feedback on the quality of JusticeTrax product and services. Review results with the Management Team and provide feedback to the customer as appropriate.
Create and administer a bi-annual survey asking customers to rate the quality of JusticeTrax products and services.
Take appropriate action to resolve issues identified through proactive feedback efforts. Review results with Management Team.

Project Management

Strive continually to complete assigned projects on time and within budgeted hours.
Keep management team informed about progress of projects.

Sales

Report any leads or suggestions in securing new work to the Business Development Manager.

Administration

Perform any other duties as assigned by a supervisor.

MEASURES OF PERFORMANCE

The following will be used to evaluate the performance of the Quality Process Specialist:
Achievement and continued maintenance of ISO 9001:2000 registration as measured by the outcome of the JusticeTrax registration and surveillance audits.
Produces high-quality, error-free documentation of the JusticeTrax Quality Management System as measured by surveillance audits and/or other outside consulting/auditing bodies
Achieves a low number of Corrective Actions as measured by the number of Corrective Action Requests (CARs) minus the number of CARs implemented.
Acts as a team player and promotes cooperation across departments.
Operates within established organizational and departmental budgets.
Completes assignments within established deadlines.


Sales

To download one of the available brochures, please fill out the form below, select a product name, and click Submit.

 

To request a demonstration of any of our products, please click on the Request a Demo link above, which will open your email application.

 

To contact us by phone, please call 800-288-5467 or 480-222-8921 during regular business hours (Arizona time zone).


Brochures

To download a brochure for one of our products, please fill out this form (all fields are required). The available brochures are for the following products:

  • * LIMS-plus DNA
  • * LIMS-plus v5
  • * ChainLinx

 

 

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Meet Our Sales Staff

Photo of Jason Pressly
Jason Pressly

National Sales Manager

 

Jason Pressly has been employed with JusticeTrax as the National Sales Manager since August 2008 and is responsible for product sales for North America. Jason earned a Bachelor of Science degree in Biochemistry from the University of Southern Mississippi in May 1996. His professional career began in forensic science with the Mississippi Crime Laboratory, where he worked as a Certified Latent Print Examiner and as a member of the Violent Crime Response Unit from 1997 through 2004. He also worked as a forensic consultant specializing in latent print training and casework examinations from 2004 through 2008.

Jason is a lifetime active member of both the International Association for Identification (IAI) and the Mississippi Division of the International Association for Identification (MDIAI). He has, in past years, served as both a member and Chair of the Safety Committee for the IAI and also as 2nd Vice President, 1st Vice President, President and Chair of the Board of Directors, as well as served on numerous committees for the MDIAI. Jason is a published author having written an article, "Ninhydrin on Latex Gloves: An Alternative Use for and Old Technique," appearing in the Journal of Forensic Identification, 49(3), 1999, pp. 257-260. He also published a series of latent print processing articles in the official publication of the MDIAI, The Magnolia Print.

Jason brings a unique understanding of forensic science to the Business Development Unit. As a former forensic scientist, Jason not only understands how evidence flows in and out of agencies, he also has a vast knowledge of the examinations performed on evidence collected at crime scenes.

 

 

Photo of David Epstein
David Epstein

Business Development Manager

 

With over 32 years as a forensic scientist, David Epstein is currently the Business Development Manager for JusticeTrax. He has a Bachelor of Science degree in Forensic Science from the University of Central Florida and has extensive experience, having performed analysis of firearms, tool marks, controlled substances, blood and beverages for alcohol concentration, fire debris, paint, fibers, glass, and biological specimens. Additionally, he directed the Acadiana Criminalistics Lab, a full-service regional crime laboratory in New Iberia, Louisiana, for 10 years. David went on to become the Chief Operations Officer for the National Forensic Science Technology Center (NFSTC), which he joined in 2000. He has served on the Board of Directors of the American Society of Crime Laboratory Directors (ASCLD) and the American Board of Criminalistics (ABC). David has maintained certification by the ABC since 1995.

 

 

Photo of Mary R. Cook
Mary R. Cook

Business Development Specialist

 

With over 27 years in law enforcement, Mary R. Cook has been the Business Development Specialist for JusticeTrax for the past 6 years. She has a Bachelor of Science degree in Criminal Justice from Western Michigan University and an AS in Fire Science from Kellogg Community College. Mary was a certified Police Officer and Firefighter in Michigan. A certified expert in accident reconstruction, Mary is very familiar with evidentiary processes and procedures.

 

 

 

Contact Us

We can be reached by phone (800-288-5467), by email, or by using the form below:

*Required fields

 

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Last Name*:
   
Title:
   
Company Name*:
   
Phone Number*:
   
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JusticeTrax product features include:

 

♦ Chain of Custody
♦ Requests for Evidence Transfer
♦ Remote Logging of Evidence
♦ Notifications and Alerts
♦ Exhibit Auditing
♦ Web Delivery
♦ Analytical Reporting
♦ Workload Tracking
♦ Immediate Web Distribution of Final Reports
♦ Chemical Inventory Management
♦ Reagent and Recipe Management
♦ Item Management Plans
♦ Dynamic User Interfaces
♦ Application & Instrument Integration
♦ Custom Workflows
♦ Quality Management
♦ DNA Lab Information Management
♦ Custom Projects
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Interested in learning more about our products? Email us at Sales@JusticeTrax.com.