Quick Links
SUPPORT
As promised, we've introduced the new JusticeTrax Customer Community Website! With this site we've introduced new customer support features including blogs and forums. CLICK HERE to go there now. Confidentiality is a must, so the Customer Community is open only to current JusticeTrax customers.
Phone
Call our live help desk at 1.800.288.LIMS (1.800.288.5467).
WebEx
Click here to access our new web based support and meeting center at WebEx.
This web site provides exciting permission driven tools that will allow our support specialists to demonstrate tasks or to take temporary control of your PC desktop. Please contact the help desk for details.
*Some agencies have expressed concern about the security of using an Internet based support system. For details regarding the security of WebEx, please see http://webex.com/pdf/wp_security_overview.pdf.
Knowledgebase
Click here to use our on-line knowledgebase or check the status of an outstanding support issue.
FTP Access
To open an FTP account, please contact the help desk. If you have already been provided a user name and password to download files, click here.
E-mail Us
For support questions please contact us at support@justicetrax.com.