Quick Links

WebEx

FTP Access

E-mail Support

SUPPORT

Over the next several weeks, we’ll be implementing some completely new programs so we can do things better. We’ll also be changing the way we’ve done business in the past. These initiatives begin with a reinvention of Customer Service as “JusticeTrax Customer Care.” Keep an eye on your e-mail inboxes and the JusticeTrax website to see what the buzz is all about.

Phone

Call our live help desk at 1.800.288.LIMS (1.800.288.5467).

WebEx

Click here to access our new web based support and meeting center at WebEx.

This web site provides exciting permission driven tools that will allow our support specialists to demonstrate tasks or to take temporary control of your PC desktop. Please contact the help desk for details.

*Some agencies have expressed concern about the security of using an Internet based support system. For details regarding the security of WebEx, please see http://webex.com/pdf/wp_security_overview.pdf.

FTP Access

To open an FTP account, please contact the help desk. If you have already been provided a user name and password to download files, click here.

E-mail Us

For support questions please contact us at support@justicetrax.com.